Receiving Associate – Hillcrest Thrift Shop Picture Hills
Helping Homeless Families – Find Their Way Home
JOB DESCRIPTION
Position: Receiving Associate– Picture Hills Hillcrest Thrift Shop
Classification: Non-Exempt
Reports To: Dock Manager
Date: _______________
Position Summary
The Receiving Associate is responsible for maintaining a safe and organized dock area while
receiving and unloading shipments and donations in a manner that reflects Christlike service.
This role requires a commitment to teamwork, integrity, and care for others, with an emphasis
on ensuring a positive and respectful experience for both donors and team members. The
Receiving Associate may also be tasked with inspecting incoming donation quality, keeping
donation inventory organized, and adhering to company policies and store standards. In all
actions, the Receiving Associate is called to serve with kindness, efficiency, and a spirit of
gratitude, ensuring that the work environment is one that honors Christ and upholds Hillcrest’s
mission of service and community.
Key Responsibilities
Operational Leadership & Oversight:
● Ensure overall standard dock maintenance, maintaining a clean and organized
environment free of any debris.
● Transfer donations from the dock safely and efficiently, securing and handling unloading
set-up.
● Receive and prepare the intake and movement of donations.
● Complete proper opening and closing of parking lot barriers.
● Ensure Blue Bag pick-up schedule is completed.
● Assure security and location of Box Truck.
● Provide a welcoming and grateful reception to donors when unloading.
● Empty trash receptacles throughout the inside and outside of the shop daily.
● Maintain storage pods, stacking safely and audit them periodically.
● Work closely with other team members and volunteers to ensure the smooth operation of dock activities.
● Communicate effectively with colleagues and supervisors to maintain organization and
efficiency.
