Available Positions

The Store Associate is responsible for providing excellent customer service, ensuring a Christ-centered culture, and supporting sales efforts while maintaining store cleanliness and organization. This role involves cashier operations, pricing and signing merchandise, assisting with inventory management, and adhering to all company policies and standards.

• The Store Associate is a key team member committed to creating a welcoming environment for both customers and volunteers.
• The position operates primarily on the sales floor, backroom processing areas, and around the POS register, with occasional tasks performed in office spaces equipped with computers, phones, and other office equipment.
• The Store Associate is responsible for providing excellent customer service, ensuring a Christ-centered culture, and supporting sales efforts while maintaining store cleanliness and organization.
• This role involves cashier operations, pricing and signing merchandise, assisting with inventory management, and adhering to all company policies and standards.
• The Store Associate is a key team member committed to creating a welcoming environment for both customers and volunteers.

Location: Hillcrest Thrift Shop - Platte City

Responsibilities include: Management of the receiving dock area, the dock staff and volunteers to best serve our operations, donors and mission. Ability to lift up to 50 pounds and up to 250 pounds with 2 person lifts related to furniture and appliance items. Dollies and other equipment provided. The training will require continuous movement, lifting, bending and standing/walking.

The ideal candidate will possess the following skills: Organized, thorough, mission/ministry driven, ability to work well with others.

• Able to direct/manage a variety of individuals working the dock ranging from staff, volunteers, and individuals getting community service hours.

• Provide excellent customer service to our donors.

• Manage the logistical duties of running a fast-paced donation dock.

• Work well with volunteers.

• Proper lifting and moving techniques

• The ability to see the bigger picture when managing the dock and backroom organization.

• Driver’s license in good standing and ability to get a Class E-CDL

Additional requirements may apply and will be discussed during the interview process.

No late evenings, No Sundays. A 40-hour workweek is between Mon-Saturdays.  Pre-employment background check required. Drug-Free Work Environment.

Compensation Commensurate with Experience.

Position Summary  The Volunteer Manager oversees all aspects of the volunteer program, ensuring an organized, mission-driven experience for volunteers supporting our thrift stores. Guided by 1 Peter 5:2, "Shepherd the flock of God that is among you, exercising oversight, not under compulsion, but willingly, as God would have you," this role recruits, trains, and manages volunteers while fostering strong community partnerships. The Volunteer Recruiter invites outsiders to join our community.  The Volunteer Manager provides spiritual leadership by training, shepherding and assimilating new volunteers to the team. This role fosters volunteer engagement by coordinating impactful projects, and providing essential administrative support. It helps cultivate a Christ-centered culture of service, all while being guided by prayer and the example of Jesus.  Key Responsibilities  Volunteer Coordination & Management: 

• Recruit, onboard, and train volunteers, aligning skills and interests with organizational needs. 
• Create and implement new volunteer job descriptions and training programs, while fostering lasting relationships with new volunteers to encourage long-term commitment and engagement. 
• Conduct follow-ups with new volunteers to ensure a positive and meaningful experience. ● Lead orientations, setting expectations and fostering engagement. 

• Oversee project coordination, ensuring volunteers are effectively utilized and prioritized.
• Develop volunteer committees for our monthly volunteer meetings 

  Community Partnerships & Engagement: 

• Act as liaison for community partners, facilitating collaboration with schools, senior centers, and service organizations. 
• Coordinate special projects with NCAP, student clubs, and other partners. ● Help plan monthly volunteer opportunities. 
• Coordinate Corp volunteer groups to appropriate projects.

• Identify organizations who want to partner to donate goods.

  Volunteer Experience & Recognition: 

• Maintain a welcoming Volunteer Community Room with refreshments and activities. ● Help create new volunteer recognition programs and appreciation events. 
• Administrative & Digital Engagement: 
• Utilize IT software to manage volunteer records, scheduling, reviews and reporting. ● Collect volunteer stories, photos, and videos for social media and promotional use. ● Report needs for volunteer-related communications. 
• Consistently and accurately process sales transactions while ensuring proper cash handling and accountability when operating POS systems. 

Position Details 

• Type: Full-Time (40 hours per week) 
• Schedule: Occasional evenings and weekends for special events. 
• Location: Hillcrest Platte County 
• Reports To: TBD
• Reports: Volunteers and Community Service Participants 

Preferred Qualifications 

• Education: Bachelor’s Degree or equivalent experience in Volunteer Management, Nonprofit Administration, or related field 
• Experience: 3-5 years in volunteer coordination, nonprofit management, or related area ● Skills: Strong organizational, leadership, and communication skills; proficiency in IT and social media content management 
• Must obtain or have : AED/CPR Certification

Competencies 

• Relationship Building: Engages volunteers, staff, and community partners effectively. ● Organization: Manages multiple projects and schedules efficiently. 
• Leadership: Inspires and motivates volunteers to fulfill the mission. 
• Communication: Excellent verbal and written skills for training and engagement. ● Problem Solving: Addresses challenges and ensures a positive volunteer experience. ● Event Planning: Organizes volunteer activities and recognition programs.
• Adaptability: Responds to evolving needs with flexibility and resourcefulness. 

Physical Demands 

• Active participation in meetings and events. 
• Periods of standing, walking, bending, and occasional lifting of up to 50 pounds. 

  Work Authorization/Security Clearance  US work authorization required.  AAP/EEO Statement  Hillcrest is an equal opportunity employer. In accordance with anti-discrimination law, it is the purpose of this policy to effectuate these principles and mandates. Hillcrest prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Hillcrest conforms to the spirit as well as to the letter of all applicable laws and regulations.  Other Duties  This job description is intended to provide an overview of the primary responsibilities of the Volunteer Manager. It is not an exhaustive list, and other duties may be assigned as necessary to meet the goals and needs of the organization. Duties and responsibilities may evolve over time with or without prior notice.    Compensation commensurate with experience.

• Item Valuation Understanding: Knowledge of evaluating items for resale, including furniture and other donated goods.

• Problem Solving & Analysis: Ability to troubleshoot issues on the dock and find practical solutions.

• Leadership: Capable of leading a team of diverse individuals with professionalism, compassion, and respect in a Christ Like Manner.

• Teamwork Orientation: Ability to work collaboratively and build strong relationships within the team.

• Performance Management: Capable of assessing team members’ performance and providing constructive feedback.

• Communication Proficiency: Excellent verbal and written communication skills.

• Technical Capacity: Comfort with retail/resale management systems and other inventory tracking or reporting software.

Classification Exempt Reports to Director of Operations   Summary/Objective Hillcrest Platte County is seeking a Digital Media & Marketing Manager to lead the organization's digital storytelling, content production and marketing, public relations, paid media execution, and website updates and maintenance. This is a hands-on, senior-level role that requires both strong creative execution and strategic oversight. The ideal candidate thrives in producing high-quality content while also leading and supervising a small communications team, ensuring consistency and excellence across multi-channel marketing efforts within a mission-driven environment. In addition, this role supports marketing and communications efforts for public relations initiatives, organizational events, and HPC Thrift Shops, while acting as a key connector between administrative departments, thrift store locations, and community partners.   Essential Functions This position is responsible for building and managing HPC's communications and marketing ecosystem, including: 1. Guidance and supervision of marketing team members across locations 2. Content creation (digital and print), strategy, and execution across social media platforms: Facebook, Instagram, Threads, LinkedIn, TikTok, and YouTube 3. Brand consistency across all marketing channels 4. Meta Ads Manager strategy, campaign execution, and budget optimization 5. Analytics tracking, reporting, and performance optimization 6. Public relations and media outreach 7. Event promotion and marketing support 8. Google Business Profile updates and review response management 9. WordPress website updates and maintenance 10. Storytelling, article writing, and short-form video production 11. Management of login credentials and secure access for digital platforms 12. Collaboration with thrift store locations and administrative departments 13. Other duties as assigned   Competencies 1. Bachelor’s degree in Marketing, Communications, Digital Media, Public Relations, or a related field; and/or 4+ years of equivalent professional experience in digital marketing, content creation, media production, or public relations 2. Experience leading or supervising creative team members 3. Experience in multi-channel marketing, including digital and print content creation, social media strategy, and platform execution across Facebook, Instagram, Threads, LinkedIn, TikTok, and YouTube 4. Strong understanding of brand management and maintaining consistency across digital and print channels 5. Experience with Meta Ads Manager, including campaign strategy, execution, and budget optimization 6. Analytics, reporting, and performance optimization across digital marketing platforms 7. Public relations, event promotion and external communications 8. Google Business Profile update/reviews, and WordPress website updates 9. Strong storytelling, writing, and content development skills 10. Experience creating marketing and campaign assets using accessible tools such as Canva, video editing platforms, and Google Workspace 11. Ability to manage multiple priorities independently in a fast-paced, mission-driven environment 12. Alignment with and support of the Christian mission, values, and beliefs of Hillcrest Platte County   Supervisory Responsibility This position manages two Social Media Coordinators at our Thrift Stores and Admin. Manage, train, and empower social media coordinators across thrift shops; enhancing effectiveness.   Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment.   Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Required to lift in moderation.   Position Type/Expected Hours of Work This is a full-time position, and hours of work and days are Monday through Friday, 8:30 a.m. to 5 p.m. Occasional evening and weekend work may be required as job duties demand.   Travel Travel is primarily local throughout the business day.   Required Education and Experience 1. Four years of management experience 2. BS or BA Degree or 3 years of professional work experience in a related field   Preferred Education and Experience Master's degree in Marketing, Communications, Digital Media, Public Relations, Journalism, Advertising, Graphic Design, or a related field.   Additional Eligibility Qualifications Must possess a valid state driver’s license   AAP/EEO Statement Hillcrest Platte County provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.   Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.     About Us At Hillcrest Platte County, we are committed to living out biblical principles in everything we do. Through our digital platforms, we aim to reflect Christ by sharing content that honors Him. As Matthew 5:14 reminds us, “You are the light of the world—like a city on a hilltop that cannot be hidden.” Every post and interaction is an opportunity to glorify the Lord and align our HPC mission with His. As ambassadors for Christ, we seek to glorify God in all we do, ensuring our content aligns with our mission and biblical principles.   Who We’re Looking For Do you have a heart for service and a passion for using your talents to further God’s Kingdom and help those in need? Are you excited about the opportunity to make a difference in a ministry-focused environment? If you’re enthusiastic about using your skills in digital marketing, storytelling, and creative content creation to forward our mission and spread hope through digital media, we’d love to hear from you!   Our Mission Hillcrest Platte County is a Christian organization that offers supportive services for individuals and families who are homeless or insecurely housed to achieve sustainable independence.

Do you feel called to missionary work and to pour into the lives of others? If you have a heart for building community and walking alongside individuals and families in their journey toward stability, please consider serving as a House Manager at our South Platte or North Platte County campus.

 

House Managers live on campus and serve as a trusted, after-hours point of contact for program participants, helping create a safe, supportive, and Christ-centered environment. In exchange for 15–20 volunteer hours per week, HPC provides a rent- and utility-free two-bedroom apartment. Hours are flexible and can be worked around a full-time day job.

  Key Responsibilities Include:

• Living on-site as a contact person for participants after business hours, on weekends, and during holidays
• Creating, fostering, and maintaining a safe and comfortable living environment on HPC properties
• Conducting twice-weekly apartment checks and nightly curfew checks
• Assisting with preparing apartments for move-ins, the orientation process, and move-out procedures
• Scheduling and leading weekly community meetings
• Completing other duties as discussed during the initial interview

 

If this opportunity speaks to your heart, we would love to walk with you as you take this next step in service.