HPC News Items

Director of Operations

Platte County
Posted 2 weeks ago

Helping Homeless Families – Find Their Way Home



Reports to

Executive Director


The Director of Operations oversees the maintenance of facilities, communications, marketing, bookkeeping and events. They also work closely with the Executive Director in developing and strengthening relationships within the community and with donors. 

Essential Functions

  1. Supervise the Bookkeeper ensuring the timely payment of bills, deposits of cash/checks, oversight of credit cards and completion of account reconciliations and financial reports.
  2. Supervise the Maintenance Tech who is responsible for performing daily maintenance tasks for the housing campuses, the administration building and 3 thrift stores. 
  3. Supervise the Event Coordinator who is responsible for the organization’s fundraising efforts, micro events,  and sponsored events. 
  4. Supervise the Communications Coordinator who is responsible for all administration-initiated internal and external communications. This position oversees all HPC social media pages and is specifically responsible for ‘main’ supporter-focused platforms
  5. Preparation of annual budget for Operations department
  6. Ensure that W-9s, 1099’s and consolidated tax receipts are sent by Jan. 31st
  7. Oversight of annual audit
  8. Oversee preparation of 990 by accounting firm
  9. Ensuring that HPC’s information is kept up to date on organization sites that channel donations to HPC (Benevity, Your Cause, Network for Good, etc)
  10. Attend monthly board meetings. Prepare minutes.
  11. Oversee annual renewal of property & casualty insurance
  12. Assist Executive Director with review of medical, dental, vision and life insurance renewals.
  13. Oversight of vendor contracts (Includes obtaining SOC reports)
  14. Develop and strengthen relationships within the community


  1. Communication proficiency, both written and verbal
  2. Leadership skills
  3. Organizational skills 
  4. Google Suite
  5. Customer Service Skills
  6. Problem Solving Ability
  7. Ethical Conduct
  8. Dependability/Reliability


Supervisory Responsibility

This position manages the following employees:

  1. Maintenance Tech
  2. Communications Coordinator
  3. Events Coordinator
  4. Bookkeeper

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. 

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. 

Position Type/Expected Hours of Work

This is a full-time office position.  Hours of work and days are Monday through Friday, 8:30 a.m. to 5 p.m. Occasional evening and weekend work may be required as job duties demand. 


Travel is primarily local throughout the business day. 

Required Education and Experience

  1. Bachelor’s degree in business administration or related field


Preferred Education and Experience

  1. Prior management experience in a not for profit organization

Additional Eligibility Qualifications

Must possess a valid state driver’s license


AAP/EEO Statement 

Hillcrest Platte County provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. 

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