HPC News Items

Office Manager

Parkville
Posted 5 days ago

Helping Homeless Families – Find Their Way Home

Job title: Office Manager 
Work Location: Platte County : South campus
5609 North Northwood Rd. Kansas City, MO 64151
Reports to:  Program Manager
Full Time Hourly
Essential Duties and Responsibilities:

 

  • Creates a Christian environment on property
  • Handles incoming telephone calls and routes according to need.
  • Manages front desk and greets visitors to Hillcrest, serving as an ambassador for the organization.
  • Captures in-kind donations and writes appropriate thank you notes in a timely manner.
  • Coordinates Christmas adoption for current participants as well as recent graduates.
  • Facilitates monthly graduation on the third Tuesday of each month.
  • Arranges for childcare coverage for Life Skills meetings on all Housing sites.
  • Notifies residents of food donations and maintains messaging system of all housing families
  • Administrative duties including, but not limited to, submitting check requests and bills to appropriate agent. Aide with services for phone internet, security, etc. as pertains to housing.
  • Contacts all applicants for services within 24 hours and completes daily check in log. 
  • Conduct 2x monthly apartment checks to ensure that apartments are in good order. 
  • Ensures all program materials are printed and available for staff
  • Manages the distribution of donated items and ordering of supplies for HPC offices
  • Maintains an organized office 
  • Special projects on and off site as assigned
  • Helps with budget counseling as needed
  • Assists with monthly reporting for executive director
  • Maintains mandatory running totals
  • Keeps SOP updated
  • Updates resources available in community and through HPC
  • Volunteer integration
Education and/or Work Experience Requirements: 

  • Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers
  • Computer proficiency (Google Products, MS Office – Word, Excel and Outlook, Constant Contact, eTapestry)
  • Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service
  • Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices
Physical Requirements: 

  • Ability to safely and successfully perform the essential job functions 
  • Ability to maintain regular, punctual attendance 
  • Must be able to talk, listen and speak clearly on telephone

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