Job Archives

Administrative Assistant (Full-Time, Counseling Center) | Hillcrest Platte County

Full-time
Platte County
Posted 4 days ago
Job title: Administrative Assistant (Full-Time, Counseling Center) Work Location: Platte County, Counseling Center Reports to: Counseling Center Director Essential Duties and Responsibilities:
  • Administer clerical support to Counseling Center and the Blessings Program staff.
  • Schedule appointments for the Blessings Program and Counseling Center staff using the electronic health record and/or the Google calendar.
  • Answer and direct all phone calls and message(s) for all Counseling Center locations and the Blessings Program.
  • Review and respond to emails daily.
  • Copy screening and intake forms for new admissions.
  • Develop spreadsheets, track, and update the information on spreadsheets as necessary.
  • Greet and provide general support to participants and office visitors.
  • Write and distribute communications (i.e., memos, letters, emails, invoices, reports, etc.).
  • Review and assist participants with intake process and enter demographics into the electronic health record.
  • Create, organize, and maintain filing system (physical and electronic).
  • Assist with all telehealth referrals (i.e., setting appointments, completing patient portal, etc.).
  • Compile information and assist with the preparation of monthly reports.
  • Order program supplies and ensure there are incentives available for program participants.
  • Provide follow-up calls to past Counseling Center participants every six and twelve months.
  • Assist with providing community resources and referrals to the Counseling Center participants.
  • Attend all weekly program staff meetings and any other required meetings per the direction of supervisor including the Blessings and Housing Program staff meetings.
  • Work closely with Counseling Center Director.
  • Perform other duties as assigned by Counseling Center and Blessings Program Directors.
Education and/or Work Experience Requirements:
  • High School diploma OR GED
  • Vocational training and/or two (2) years of clerical experience in an office setting
  • Computer proficiency (MS Office – Word, Excel, Outlook and Google Suite of Products)
  • Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service skills
  • Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices.
  • Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers
  • Self-directed, highly organized and detailed oriented with strong organizational skills with the ability to multi-task
  • Ability to communicate, be sensitive to and work effectively with individuals from diverse cultural backgrounds.
Physical Requirements:
  • Ability to safely and successfully perform the essential job functions
  • Ability to maintain regular and punctual attendance
  • Must be able to talk, listen and speak clearly on telephone, online and in person
  • Must be able to sit, stand, walk (including moving up & down steps), lift items, carry and bend
  • Must have transportation with appropriate registration (reimbursement paid for mileage)

Job title: Administrative Assistant (Full-Time, Counseling Center) Work Location: Platte County, Counseling Center Reports to: Counseling Center Director Essential Duties and Responsibilities: Adminis...

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Part-Time Graduate Case Manager | Hillcrest Platte County

Posted 1 week ago
20 hours a week / flexible
Requirements: College degree, preferably in Human Services or Counseling, Teachers

20 hours a week / flexible Requirements: College degree, preferably in Human Services or Counseling, Teachers

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Assistant Maintenance Technician (Part-Time) | Hillcrest Platte County

Parkville, Platte City
Posted 2 weeks ago
Hillcrest Platte County   Job title: Assistant Maintenance Technician Work Location: Platte County Reports to: Director of Operations, Lead Maintenance Supervisor ✠ Part time with potential for full time in future (20 hours/week) □ Non Exempt   Essential Duties and Responsibilities: ● Provide support to the Lead Maintenance Supervisor in performing routine repairs, preventive maintenance, and general upkeep of facilities and equipment. This role is ideal for someone mechanically inclined who is eager to learn and grow in the field. ● Work with Lead Maintenance Supervisor to assist on jobs requiring more than one person. ● Assist Lead Maintenance Supervisor with daily maintenance tasks as well as picking up job site material for the day as needed ● Assist Lead Maintenance Supervisor in resolving/completing work orders listed on maintenance app in a timely manner while providing exceptional customer service ● Assist in troubleshooting and performing routine electrical, plumbing and HVAC repairs ● Participates in an ongoing property improvement plan and preventive maintenance program ● General building maintenance including appliance repair, carpentry, painting and make readies ● Scheduling repairs and creating property improvement plans with the Lead Maintenance Supervisor ● Provide on-call support for emergency maintenance needs ● Maintain shop, and storage in a clean, orderly and secure manner ● Performs regular maintenance on company provided maintenance van ● Seek opportunities to enhance communications and to build collaborative relationships with fellow employees and vendors ● Perform small tasks and repairs without supervision whenever Lead Maintenance Supervisor is on a bigger project ● Completing all required company assigned training courses. Adheres to OSHA safety standards that are applicable for safe job performance ● Proficiency in use of computers and mobile devices ● Must be prompt, on time to work and have good regular attendance ● Comply with the organization’s personnel, safety and corporate policies and procedures ● Maintain the confidentiality of program participants information ● Must have own reliable transportation and live within a 20 mile radius Education and/or Work Experience Requirements: ● Maintenance Certification (preferred, but not required) ● Basic knowledge of electrical, plumbing, interior/exterior repairs, and car maintenance ● Drivers license (required) ● To be hired, a candidate will be required to successfully complete a background investigation ● High school education or equivalent ● Must be able to read, write, speak and understand the English language Physical Requirements: Must be able to perform the following duties 66%-100% of the time: be on feet, bend/stoop/squat/kneel, climb stairs, push/pull reach above shoulder, climb ladders, grasp/grip/turn, finger dexterity, lift/carry up to 50 lbs, be able to read and understand maintenance forms and warning labels

Hillcrest Platte County   Job title: Assistant Maintenance Technician Work Location: Platte County Reports to: Director of Operations, Lead Maintenance Supervisor ✠ Part time with potential for...

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Thrift Operations: Intake-Assistant Manager | Hillcrest Platte County

Parkville
Posted 2 weeks ago
HILLCREST PLATTE COUNTY JOB DESCRIPTION Position: Thrift Operations: Intake-Assistant Manager Classification: Exempt Reports To: General Manager 

Position Summary

The Intake-Assistant Manager is a specialized leadership role that combines the oversight of the receiving dock operations with the strategic management of intake and outflow of donations and surplus inventory. This role ensures that all operational functions, including donation processing, excess inventory management, furniture pricing, and employee and volunteer engagement, are completed efficiently and in line with organizational goals. In this role, you will also be responsible for providing guidance to the dock manager and volunteers, managing inventory, tracking maintenance of trucks and equipment, and ensuring a smooth workflow across back room departments and to the outlet location. All of this will be done while fostering a Christlike culture within the team and maintaining high standards of customer service.

Key Responsibilities

Operational Leadership & Coordination:

  • Oversee daily dock operations to ensure donations are processed in a timely and organized manner, including sorting, pricing, and distributing items to various departments. Overseeing day-to-day operations of the receiving dock, ensuring that all functions—such as furniture intake, surplus outflow, and donation processing—are completed efficiently.
  • Ensure all operational tasks are completed in alignment with the organization’s mission, ensuring a smooth and efficient workflow across both receiving and surplus areas.
  • Monitor the flow of donations and ensure accurate distribution to designated departments, reducing bottlenecks and improving operational efficiency.
  • Provide guidance and leadership to the dock manager and volunteers, ensuring they meet performance standards and follow company policies.
 

Pricing & Inventory Management:

  • Verify pricing points to furniture, ensuring consistency and alignment with store guidelines.
  • Oversee inventory management practices, including donation pick up services, ensuring proper tracking of stock levels, and rotation to avoid overstocking or understocking.
  • Ensure that all surplused and sold items are processed and moved efficiently to maximize space and inventory turnover according to hold times.

Maintenance & Equipment Oversight:

  • Log and track maintenance requests for trucks and equipment, ensuring timely servicing and repairs to avoid operational downtime.
  • Ensure trucks and dock equipment are well-maintained, working with external service providers when necessary to perform required maintenance.

Staff and Volunteer Management:

  • Supervise the training of dock staff and volunteers, ensuring they understand their responsibilities and perform their roles effectively.
  • Provide hands-on coaching and support to staff and volunteers, ensuring they deliver excellent service to donors and maintain a Christ-centered, positive work environment.
  • Provide regular feedback on staff, and volunteers performance, ensuring continuous improvement and skill development.
  • Foster a ministry-minded atmosphere, emphasizing teamwork, dedication, and service to others.

Operational Oversight & Reporting:

  • Monitor the performance of donation intake, surplus outflow, and dock activities, ensuring that all systems run smoothly and efficiently.
  • Report daily operational status to the General Manager, identifying any issues or concerns that need attention.
  • Support the reporting of payroll and other financial tracking responsibilities, ensuring accurate records are maintained for all dock-related staff and operations.

Safety and Compliance:

  • Ensure that all safety protocols and guidelines are adhered to by dock staff and volunteers, including proper lifting techniques, equipment use, and building maintenance procedures.
  • Maintain a safe and organized dock area, ensuring that the workspace is clean, well-maintained, and free of hazards.

Position Details

  • Type: Full-Time (40 hours per week)
  • Schedule: Monday through Saturday (Closed Sundays)
  • Location: Hillcrest Platte County Thrift Shop
  • Reports To: General Manager 
  • Direct Reports: Dock Manager, Furniture Team Lead, and volunteers

Preferred Qualifications

  • Education: High School Diploma or equivalent
  • Experience: minimum of 3-5 years of warehouse/logistics team leadership experience, ideally in a non-profit or customer service environment.
  • License: Class E Driver’s License or the ability to obtain one.
  • Mindset: Ministry-minded, with a passion for working in a mission-driven organization that prioritizes service and community.

Competencies

  • Retail/Resale Knowledge: Understanding of donation processing, pricing, and inventory management.
  • Emotional Intelligence: Ability to communicate effectively and empathize with staff, volunteers, and donors.
  • Item Valuation Understanding: Knowledge of evaluating items for resale, including furniture and other donated goods.
  • Problem Solving & Analysis: Ability to troubleshoot issues on the dock and find practical solutions.
  • Leadership: Capable of leading a team of diverse individuals with professionalism, compassion, and respect in a Christ Like Manner.
  • Teamwork Orientation: Ability to work collaboratively and build strong relationships within the team.
  • Performance Management: Capable of assessing team members' performance and providing constructive feedback.
  • Communication Proficiency: Excellent verbal and written communication skills.
  • Technical Capacity: Comfort with retail management systems and other inventory tracking or reporting software.
 

Physical Demands

  • The employee is frequently required to practice active listening.
  • Heavy lifting up to 60 pounds on occasion. Additionally, the employee may need to perform two-person lifts for heavier items (up to 250 pounds).
  • This position requires some physical activity, including standing, walking, bending, and lifting/moving items.
  • Safety protocols must be followed at all times to ensure a safe work environment for all staff and volunteers.

Work Authorization/Security Clearance

US work authorization required.

Equal Opportunity Employer Statement

Hillcrest is an equal opportunity employer. We are committed to fostering a workplace free from discrimination, where all employees are treated with dignity and respect. Hillcrest prohibits discrimination and harassment of any kind and provides equal employment opportunities to all employees and applicants, regardless of race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Hillcrest adheres to both the spirit and letter of all applicable laws and regulations.

Additional Responsibilities

This job description is intended to provide a broad overview of the position and the core duties involved. It is not intended to be an exhaustive list of all responsibilities, and additional duties may be assigned as needed. Duties, responsibilities, and expectations may evolve over time based on organizational needs, with or without prior notice.

HILLCREST PLATTE COUNTY JOB DESCRIPTION Position: Thrift Operations: Intake-Assistant Manager Classification: Exempt Reports To: General Manager  Position Summary The Intake-Assistant Manager is a sp...

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Address:
6600 NW Tower Drive
Platte Woods, MO 64151

Mailing Address:
PO Box 681298, Riverside, MO 64168

Hours: M-F, 8am-5pm
Phone: (816)382-3422
Website: hillcrestplatte.org

Hillcrest Platte County

Helping Homeless Families Find Their Way Home

HPC is a 501(c)3.
Our Tax ID number is
32-0073248.

All contributions are eligible for a tax deduction.

Hillcrest Platte County
Hillcrest Platte County2 months ago
🎉 We’re counting down to our Annual Gala on October 4th — and we couldn’t do it without our amazing Gala Committee! Here’s a behind-the-scenes look at our team planning this special night. ✨

Hillcrest Platte County makes a life-changing impact in our community, and this event helps make that possible.

💬 What’s your “why”?
Tell us in the comments why you support HPC — we’d love to hear your heart for the mission! 💛

🎟️ Ready to join us?
Purchase your tickets today at HPC2025.GIVESMART.COM

#HPCGala2025 #CommunityOfStars #BehindTheScenes #WhyHPC #NonprofitGala
Hillcrest Platte County
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