Posted 2 weeks ago

Helping Homeless Families – Find Their Way Home

Job title: Office Manager

Work Location: Platte County : South Housing Campus

5609 North Northwood Rd. Kansas City, MO 64151

Reports to:  Program Manager

Full-time, Hourly

 

Essential Duties and Responsibilities:

  • Creates a Christian environment on property

  • Handles incoming telephone calls and routes according to need.

  • Manages front desk and greets visitors to Hillcrest, serving as an ambassador for the organization.

  • Captures in-kind donations and writes appropriate thank you notes in a timely manner.

  • Coordinates Christmas adoption for current participants as well as recent graduates.

  • Facilitates monthly graduation on the third Tuesday of each month.

  • Arranges for childcare coverage for Life Skills meetings on all Housing sites.

  • Notifies residents of food donations and maintains messaging system of all housing families

  • Administrative duties including, but not limited to, submitting check requests and bills to appropriate agent. Aide with services for phone internet, security, etc. as pertains to housing.

  • Contacts all applicants for services within 24 hours and completes daily check in log.

  • Conduct 2x monthly apartment checks to ensure that apartments are in good order.

  • Ensures all program materials are printed and available for staff

  • Manages the distribution of donated items and ordering of supplies for HPC offices

  • Maintains an organized office

  • Special projects on and off site as assigned

  • Helps with budget counseling as needed

  • Assists with monthly reporting for executive director

  • Maintains mandatory running totals

  • Keeps SOP updated

  • Updates resources available in community and through HPC

  • Volunteer integration

 

Education and/or Work Experience Requirements: 

  • Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers

  • Computer proficiency (Google Products, MS Office – Word, Excel and Outlook, Constant Contact, eTapestry)

  • Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service

  • Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices

 

Physical Requirements: 

  • Ability to safely and successfully perform the essential job functions

  • Ability to maintain regular, punctual attendance

  • Must be able to talk, listen and speak clearly on telephone

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