Job title: Office Manager
Work Location: Platte County : South Housing Campus
5609 North Northwood Rd. Kansas City, MO 64151
Reports to: Program Manager
Full-time, Hourly
Essential Duties and Responsibilities:
Creates a Christian environment on property
Handles incoming telephone calls and routes according to need.
Manages front desk and greets visitors to Hillcrest, serving as an ambassador for the organization.
Captures in-kind donations and writes appropriate thank you notes in a timely manner.
Coordinates Christmas adoption for current participants as well as recent graduates.
Facilitates monthly graduation on the third Tuesday of each month.
Arranges for childcare coverage for Life Skills meetings on all Housing sites.
Notifies residents of food donations and maintains messaging system of all housing families
Administrative duties including, but not limited to, submitting check requests and bills to appropriate agent. Aide with services for phone internet, security, etc. as pertains to housing.
Contacts all applicants for services within 24 hours and completes daily check in log.
Conduct 2x monthly apartment checks to ensure that apartments are in good order.
Ensures all program materials are printed and available for staff
Manages the distribution of donated items and ordering of supplies for HPC offices
Maintains an organized office
Special projects on and off site as assigned
Helps with budget counseling as needed
Assists with monthly reporting for executive director
Maintains mandatory running totals
Keeps SOP updated
Updates resources available in community and through HPC
Volunteer integration
Education and/or Work Experience Requirements:
Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers
Computer proficiency (Google Products, MS Office – Word, Excel and Outlook, Constant Contact, eTapestry)
Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service
Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices
Physical Requirements:
Ability to safely and successfully perform the essential job functions
Ability to maintain regular, punctual attendance
Must be able to talk, listen and speak clearly on telephone
Address:
6600 NW Tower Drive
Platte Woods, MO 64151
Mailing Address:
PO Box 681298, Riverside, MO 64168
Hours: M-F, 8am-5pm
Phone: (816)382-3422
Website: hillcrestplatte.org
Helping Homeless Families Find Their Way Home
HPC is a 501(c)3.
Our Tax ID number is
32-0073248.
All contributions are eligible for a tax deduction.
